Privacy Policy

Coach Lyle, LLC (“Coach Lyle,” “we,” “us”) is the speaking, coaching, and facilitation business of Vicky Lyle. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

This policy applies to information collected through this website and through the inquiry forms and appointment scheduling tools connected to it. If you have questions about this policy, please contact us using the details at the bottom of this page.

Information We Collect

When you submit a speaking inquiry, a coaching inquiry, or schedule an appointment with Vicky, we may collect the following types of information:

• •Contact details such as your name, email address, and phone number.
• •Professional details such as your organization, title or role, and event information (event name, date, location, and estimated audience size).
• •Scheduling details such as appointment date, time, and any notes you include when booking a conversation.
• •Message content from the notes or comments you choose to share with us about your goals, event, or situation.

We only ask for the information we need to respond to your inquiry, manage your appointment, or follow up with you about working together. You are not required to share more than you are comfortable with, although some fields may be needed for us to reply effectively.

How We Use Your Information

We use the information you provide to:

• •respond to your speaking or coaching inquiry;
• •schedule and manage appointments and conversations;
• •communicate with you about your inquiry, event, or coaching engagement;
• •provide the services you request and plan around your goals; and
• •operate and improve our business, website, and communications.

We do not sell your personal information to third parties.

CRM and Third-Party Service Providers

To manage inquiries and appointments, we use a customer relationship management (CRM) platform and connected scheduling and communications tools. The information you submit through our forms may be stored and processed in that CRM so our team can follow up with you, manage scheduling, and keep records related to your inquiry.

When you use the scheduling tools connected to this website, availability and appointment details may be processed by those tools and reflected in our calendar and CRM. We rely on these providers to handle your information responsibly in line with their own terms and privacy practices.

Appointment Scheduling and Communications

When you book a conversation or appointment, we use your contact details to confirm the booking, send reminders, and follow up. We may contact you by email or phone about your scheduled time, rescheduling, or preparing for the conversation.

Communications related to your inquiry or coaching engagement are handled with care and used to support your work with Vicky. We will only contact you for reasons related to your inquiry, appointment, or, where you have agreed to it, occasional updates.

Optional Marketing Emails and Unsubscribe

From time to time, we may send occasional emails with updates, resources, or news about Vicky’s speaking, coaching, and facilitation work. These are optional, and you can choose not to receive them.

If you receive marketing emails and no longer want to, you can unsubscribe using the link included in those emails, or you can contact us using the details at the bottom of this page and we will remove you from that list. Unsubscribing from marketing emails will not affect messages we need to send you about an active inquiry, appointment, or engagement.

Cookies and Website Analytics

Like most websites, this site may use cookies and similar technologies to operate properly and to understand how visitors use the site. Cookies are small files stored on your device.

We may use analytics to understand aggregate, non-identifying information such as which pages are visited most often and how visitors reach the site. This helps us improve the website and the information we share. You can manage cookies through your browser settings, though some features of the site may not work as intended if cookies are disabled.

Data Security and Retention

We take reasonable steps to protect the personal information we collect and use providers we believe handle it responsibly. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We keep personal information only as long as we need it to respond to your inquiry, manage your appointment or engagement, meet legal obligations, or operate our business. After that, we may remove or de-identify it in line with our standard practices and any applicable requirements.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to access, correct, or delete it, or to ask us to limit how we use it.

To exercise any of these rights, or to ask a question about how we handle your information, please contact us using the details below. We will respond in line with applicable law and our internal processes.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out: